Quality Assurance: invest in QA now to avoid delays after go-live
ERP platforms like MS Dynamics 365 and NAV are complex and sophisticated solutions that support daily business operations and boost business productivity.
To fully benefit from their potential, businesses need to keep the ERPs’ performance smooth and stable.
This is especially relevant considering the distributed cloud architecture and frequent updates from Microsoft.
Business Central Quality Assurance services to protect business continuity
Layers of customizations, integrations with third-party platforms, systems, and add-ons make Business Central and NAV solutions really fragile. For such cases, structured and consistent Business Central testing is no longer a “nice-to-have”. They become critical.
As experts in Business Central testing, we can help launch the ERP solutions that are reliable and easy to maintain over time. With proper testing, your business can avoid the risk of hidden errors and bugs, performance issues, and downtime.
Benefits of expert Quality Assurance services for your Business Central solution
◾Lower development and maintenance costs: catching bugs early (shift-left method) reduces expensive fixes and minimizes costly issues after a solution goes live.
◾Operational risk prevention: proactive Business Central testing keeps organizations from workflow disruption as it helps identify potential problems beforehand.
◾Shorter delivery cycles: thorough testing accelerates delivery cycles by catching bugs early in development.
◾Improved user experience: more reliable applications with stable performance and fewer errors.
◾Business continuity. With structured test cases, your team keeps a reliable record of how the functionality works, without relying on individual employees.
Why expanding your team with our QA services is a good idea
Proven track record and expertise.
You get exceptional Quality Assurance services for Business Central that our QA specialists deliver with over 10 years of experience and an impressive track record across business industries.
Focus on customizations.
Our senior QA specialists are certified functional consultants with relevant experience for spotting flaws in custom functionality and integrations.
Strict traceability.
All the processes are documented and tracked with test management tools (Zephyr Scale, Jira, Confluence).
Tailored approaches.
To always fit specific business needs, our QA specialists develop testing strategies for particular business cases.
Deep understanding of requirements.
To ensure that every validation step aligns with real user needs and business goals, our QA specialists thoroughly scrutinize both technical and business requirements before designing test cases.
Transparency.
A QA team aligned with ISO/IEC/IEEE 29119 ensures that every step of the testing process is traceable and visible to the customer.
Continuous testing.
To identify issues earlier, our QA team runs automated tests at every stage of the development cycle as best practice.
What our QA services include: testing types for Business Central
Our focus is Microsoft Dynamics testing with a purpose: no testing for testing’s sake, but providing customers with actionable insights.
Our key focus is to validate the user flow and business-critical flows, as well as end-to-end flows between BC and integrated third-party systems. As we concentrate on critical parts that drive your business operations, we help avoid costly interruptions and build confidence after each release. To get objective, reliable results, we rely on the testing best practices and proven testing tools available for Dynamics 365 Business Central such as Playwright, Performance Toolkit, and Page scripting.
We manage the QA concepts that evolve into test plans and code validation, test cases, and detailed test documentation.
To offer our customers reliable solutions ready to improve their business operations, we conduct the following types of testing (manual and automated):
Functional testing
(executed first). It verifies that the Business Central solution behaves according to functional specifications.
Includes (but is not limited to): testing requirements, front-end and back-end testing, API testing, functional system integration testing, end-to-end functional testing, feature positive and negative verification.
Non-functional testing
(executed after functional testing). It evaluates how the system performs rather than what it does.
Includes: Performance Testing, Load Testing, Security Testing, Installation Testing, Regression Testing, Compatibility Testing, Migration Testing, and other non-functional aspects of a software system.
Automation testing
It accelerates repetitive testing tasks, especially across environments.
Includes: Test Codeunits, Playwright, API automation, Page Scripting, CI /CD integration
How automated testing in Business Central benefits your business
With tight release schedules, frequent updates from Microsoft, and running BC environments with custom features, automated testing in Business Central becomes a necessity.
Unlike manual testing, automated testing focuses on speed, scale, and precision - all the pillars necessary to successfully handle complex solutions and repetitive test cycles.
Automation helps ensure customizations and integrations continue to work as intended. One major use case here is regression testing - rechecking the existing functionality to make sure nothing breaks after updates, fixes, or new feature development.
Whether you need to validate standard Business Central processes or any custom logic, we can help make it much faster, smarter, and more reliable with proven automation tools:
Test Codeunits – to ensure that specific parts of your Business Central custom code work as intended, without covering the full system behavior.
Playwright – to focus on system-wide behavior across platforms and browsers.
Performance Toolkit – evaluating performance, stability, and responsiveness of Business Central processes to ensure the system runs efficiently after updates.
Page Scripting – automates testing by recording and replaying user actions for faster validation.
Automated testing benefits at a glance
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Efficiency and accuracy: minimized human error and improved test coverage, validating every important workflow, even those that manual testing might miss.
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Cost-effectiveness: create once and run countless times across
updates, saving time and reducing long-term QA costs.
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Consistency across environments: ensuring the needed behavior across multiple web browsers, devices, and Business Central versions.
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Support for continuous delivery: automated tests go hand in hand with CI/CD workflows, which is crucial when updates must be released more frequently and with less risk.
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Faster issue reveal: running tests early and often in a development pipeline helps catch bugs sooner, before they grow into bigger issues.
Our customers trust us
QA Consulting Services. Practical guidance tailored to business needs
Developing the right QA strategy
Our QA professionals help you choose testing strategies that fit your specific solution and workflows. No clichés or generic recommendations. Only methods that work for you.
Planning for lasting quality, not just fixes
Together, we create a QA strategy supporting your business goals, be it saving costs, speeding up releases, reducing risks, or a smoother user experience.
Improving with each release
We help you set reliable testing processes that improve quality with every release without increasing your costs and workload.
Case studies on Quality Assurance
Enabling seamless communication between a third-party app and Business Central cloud
Continuous Business Central development for Astena’s solution for the construction sector
Quality Assurance as an integral part of BC Add-on development process for CPQ solution
Bespoke solutions for Business Central to push operations to the next level
FAQ on testing in Business Central
Why is QA important for Business Central?
Business Central testing is the key to keeping your applications reliable, secure, and performing as expected, helping your business stay on track without rework or disruptions.
What direct benefits does QA offer?
QA brings real value to your business. By catching issues early, it keeps fixes simple and affordable while making your solution more reliable. As a result, businesses face fewer disruptions, have happier users, and a stronger reputation, all of which translate into long-term savings and growth.
How does Global Mediator's QA service differ from others?
We offer tailored QA strategies, rely on advanced testing technologies, and have a proven track record in the industry.
Can QA help reduce costs?
Yes. Catching issues earlier with testing and running automated testing where possible prevents costly rework and speeds up development. By focusing on high-risk areas and regression checks, QA saves time and ensures your Business Central solution remains reliable.
What types of testing does Global Mediator offer?
We cover all aspects of your Business Central solution with functional testing, non-functional testing, and automated testing.
How does Global Mediator ensure flexibility in QA services?
Our “no middleman” management approach lets customers directly communicate with QA professionals, making communication faster, decisions easier, and the whole QA process more adaptable to specific business needs.
Tech stack behind the service
Playwright
Zephyr Scale
Test Rail
Performance Toolkit
MS SQL API
Swagger
Postman
Docker
Visual Studio
Jira
Confluence
Azure DevOps
PowerShell